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appendices:troubleshooting [2016/08/21 16:02] floele |
appendices:troubleshooting [2017/11/02 19:29] floele |
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| : Some applications/devices may interfere with drive access. Currently known is [[http://www.farstone.com/software/virtualdrive-pro.php|VirtualDrive Pro]] and [[http://www.magicjack.com|MagicJack]]. To make CDBurnerXP work, please either uninstall/unplug the conflicting application/device or try using the [[:kb/18|SPTD mode]] of CDBurnerXP. | : Some applications/devices may interfere with drive access. Currently known is [[http://www.farstone.com/software/virtualdrive-pro.php|VirtualDrive Pro]] and [[http://www.magicjack.com|MagicJack]]. To make CDBurnerXP work, please either uninstall/unplug the conflicting application/device or try using the [[:kb/18|SPTD mode]] of CDBurnerXP. | ||
| : Make sure that the SATA port your device is connected to supports ATAPI devices (check your mainboard's manual) and choose a different port/controller if necessary. | : Make sure that the SATA port your device is connected to supports ATAPI devices (check your mainboard's manual) and choose a different port/controller if necessary. | ||
| + | : Update your SATA / mainboard drivers if possible. | ||
| ; Knowledgebase Articles | ; Knowledgebase Articles | ||
| : [[:kb/1|KB1: Burning audio discs doesn't work]] | : [[:kb/1|KB1: Burning audio discs doesn't work]] | ||