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appendices:troubleshooting [2013/04/19 17:04] floele |
appendices:troubleshooting [2013/04/19 18:17] floele |
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; No CD/DVD drive was detected on this system | ; No CD/DVD drive was detected on this system | ||
: Make sure that you either have administrative rights, or you chose to "provide CD/DVD access to any user" when installing CDBurnerXP. If the option in setup did not help, you can also try using [[http://www.nero.com/nero6/eng/Nero_BurnRights.html|NeroBurnRights]]. \\ \\ | : Make sure that you either have administrative rights, or you chose to "provide CD/DVD access to any user" when installing CDBurnerXP. If the option in setup did not help, you can also try using [[http://www.nero.com/nero6/eng/Nero_BurnRights.html|NeroBurnRights]]. \\ \\ | ||
- | Access to the drives might be blocked in remote terminal sessions. To prevent this, go to the Start -> Run (or Win+R) and enter "gepedit.msc". Click OK. In the left pane of Group Policy Editor, navigate to Computer Configuration -> Administrative Templates -> System -> Removable Storage Access. In the right pane of Group Policy Editor, change the value of the setting "All Removable Storage: Allow direct access in remote sessions" to "Enabled". | + | Access to the drives might be blocked in remote terminal sessions. To prevent this, go to the Start -> Run (or Win+R) and enter "gpedit.msc". Click OK. In the left pane of Group Policy Editor, navigate to Computer Configuration -> Administrative Templates -> System -> Removable Storage Access. In the right pane of Group Policy Editor, change the value of the setting "All Removable Storage: Allow direct access in remote sessions" to "Enabled". |
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Otherwise make sure you are using version 4.5 of CDBurnerXP, this version should fix all issues with device detection. \\ \\ | Otherwise make sure you are using version 4.5 of CDBurnerXP, this version should fix all issues with device detection. \\ \\ |