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appendices:troubleshooting [2013/04/19 18:17]
floele
appendices:troubleshooting [2014/04/01 19:57]
floele
Line 13: Line 13:
 Make sure that the drive letter of the drive is between D and Z. If necessary, [[http://​support.microsoft.com/​kb/​307844|change it]].\\ \\ Make sure that the drive letter of the drive is between D and Z. If necessary, [[http://​support.microsoft.com/​kb/​307844|change it]].\\ \\
 Another option is to update the firmware of your drive.\\ \\ Another option is to update the firmware of your drive.\\ \\
 +If the drives are also not recognized by your operating system, check http://​support.microsoft.com/​kb/​314060 \\ \\
   ; The application hangs at startup   ; The application hangs at startup
   : Try removing all unnecessary USB devices like USB sticks and check if that makes a difference.   : Try removing all unnecessary USB devices like USB sticks and check if that makes a difference.